Tradeet Privacy Policy

Last Updated: January 12, 2026 • Version: 1.0

1Introduction

Welcome to Tradeet (a product of Tradeet Technologies). We respect your privacy and are committed to protecting your personal data. This policy describes how we collect, use, and share your information when you use our mobile application, website, and WhatsApp-integrated storefronts.

2Information We Collect

We collect information from two types of users: Merchants (who create stores) and Customers (who shop at those stores).

A. For Merchants:

  • Identity Data: Full name, business name, and government-issued ID (for verification).
  • Contact Data: Phone number, email address, and physical business address.
  • Financial Data: Bank account details and BVN (required for payouts and tax compliance).
  • Transaction Data: Details about products sold, inventory levels, and revenue.

B. For Customers:

  • Order Information: Name, delivery address, and phone number.
  • Communication Data: Chat logs with the Tradeet Assistant or specific merchants.
  • Payment Metadata: Confirmation of payment status (we do not store full credit card numbers; these are handled by our payment partners like Paystack/Flutterwave).

3How We Use Your Data (Legal Basis)

In accordance with the NDPA 2023, we process data based on the following:

  • Contractual NecessityTo provide the storefront and order processing services you signed up for.
  • Legitimate InterestTo improve our platform, prevent fraud, and use Gemini AI to suggest better products or generate business descriptions.
  • Legal ObligationTo comply with Nigerian tax and anti-money laundering (AML) laws.

4Third-Party Data Sharing

We do not sell your data. We only share it with trusted partners to make Tradeet work:

Meta (WhatsApp):

To facilitate the WhatsApp Flows and chat interface.

Google (Gemini AI):

To provide conversational search and AI-driven business tools.

Payment Processors:

To handle secure transactions.

Logistics Partners:

To share delivery addresses with the courier of your choice.

5Data Retention

  • Transaction Records: Retained for 7 years to comply with Nigerian financial regulations.
  • Inactive Accounts: Data is deleted or anonymized after 24 months of total inactivity, unless otherwise requested by the user.

6Your Rights

Under the Nigeria Data Protection Act, you have the right to:

AccessRequest a copy of the data we hold about you.
CorrectionAsk us to fix inaccurate information.
DeletionRequest that we delete your data (subject to legal retention requirements).
PortabilityMove your data to another service provider.
Withdraw ConsentOpt-out of marketing or specific AI processing features.

7Security Measures

We implement industry-standard security including:

  • End-to-End Encryption: For all WhatsApp-based communications.
  • Data Encryption: All sensitive information in our MongoDB database is encrypted at rest.
  • Access Control: Multi-factor authentication (MFA) for merchant dashboards.

8Contact Us

If you have questions about this policy or want to exercise your rights, please contact our Data Protection Officer (DPO):

Tradeet Vendhub Limited

Email:info@tradeet.ng

Address:10A Adeshina Street, Mushin, Lagos, Nigeria